Customer or staff circles scratches and dents on the vehicle outline at pick-up.
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Car inspection form with a vehicle damage diagram
A walkaround sheet that says "scratch, rear" settles nothing later. A marked vehicle outline shows which panel, before the keys change hands.
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How it works
Add fields for plate, mileage, fuel level and a signature line.
Send the same form on return and compare the two marked outlines.
Questions
Can I add photos of the damage?
Yes. Add a file upload field next to the drawing.
Can staff fill it in on a phone in the lot?
Yes. The form works in any phone browser, no app needed.